SweTrack Lite/SweTrack Plus
Important: Perform the steps below in the order in which they are presented.
Start by disconnecting the product from the external power source so that it switches to using the built-in backup battery. Then, carefully, open the cover of the device using your nail or a narrow object such as a small screwdriver in the opening notch on the top of the device, as shown in the illustration above. Keep in mind that the plastic is very thin, and that unnecessary force can result in the shell being damaged. Once you have opened the cover of the device, it is possible that one of the two LED indicator LEDs flashes or lights up steadily. This is normal.
Next to the built-in SIM card you will find a switch. This switch controls the built-in backup battery. Make sure the device is disconnected from the external power source, and turn the power switch to the OFF position, as shown in the illustration above. This results in the device turning off, as the external power source is disconnected and the backup battery is turned off with the power switch. Wait ten seconds, then turn the switch to the ON position. After a few seconds, the indicator diodes will start flashing, which is normal during the start-up process. The indicator LEDs will stop flashing when the device has been on for about five minutes.
Carefully reassemble the cover and reconnect the device to the external power source. The device is now restarted. Keep in mind that it may take several minutes for the device to reconnect after a restart has been performed.
Note: under no circumstances remove the SIM card from the product. If the SIM card is removed, the product will not work.
MaxiTracker
To restart the product, hold down the center button until the LEDs stop flashing. Then hold the button again until the LEDs start flashing.
SweTrack Lite+
Lite+ comes with a waterproof design which means the product cannot be physically restarted. If you have problems with your Lite+, please contact support.
Maxi+
Maxi+ comes with a waterproof design, which means the product cannot be physically restarted. If you encounter any problems with your Maxi+, please contact support.