You may sometimes want to pause your data plan, if, for example, the device is used for tracking a boat that's not in use over the winter. Thanks to our flexible subscription terms, you can cancel your data plan at any time meaning you will not be charged for a new month until you decide to re-enable the data plan.
To cancel the data plan, do the following:
- Go to the web app www.swetrack.com/live and log in to your account.
- Go to the "Data Plans" page and click on "Devices with data plan”
- Select the devices you want to cancel a data plan, and then click “Cancel data plan”
The data plan / data plans will now be cancelled and not renewed until you choose to reactivate them by going to the tab “Devices without data plan” and clicking “Activate data plan”.