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  1. SweTrack Knowledge Base
  2. MaxiTracker
  3. Troubleshooting

Troubleshooting

  • 1. The product isn’t showing up in the app
  • 2. The device is offline/inactive
  • I forgot my password
  • 5. How to find the devices IMEI number
  • Incorrect motion alerts - when installed in a boat
  • Poor accuracy or wrong location shown on the map
  • 8. Poor refresh rates and inaccurate location history
  • Why do I get a message saying that the device has gone offline?
  • Signup or login errors in the SweTrack Live app
  • My device shows a position in China
  • 3. Push notifications (alarms) not appearing
SweTrack Knowledge Base
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