Troubleshooting
- 1. The product isn’t showing up in the app
- 2. The device is offline/inactive
- I forgot my password
- 5. How to find the devices IMEI number
- Incorrect motion alerts - when installed in a boat
- Poor accuracy or wrong location shown on the map
- 8. Poor refresh rates and inaccurate location history
- Why do I get a message saying that the device has gone offline?
- Signup or login errors in the SweTrack Live app
- My device shows a position in China
- 3. Push notifications (alarms) not appearing